Helping
BOC to serve the customerInformation is today's differentiating factor; and information
technology provides the cutting edge to organisations to become and remain #1.
BOC has invested almost Rs. 100 million over
the last 24 months, in revamping its Information Technology platforms; It was one of the
earliest to implement SAP in India in 1998. SAP is a German ERP solution, which has been
implemented in more than half of the Fortune 500 companies. The entire project is
currently handled by an in-house team of IT experts who provide a powerful combination of
business process experience with IT knowledge.
Our production and distribution points are
connected through an extensive network of VSATs; all this helps BOC optimise its customer
service and response levels.
In the coming days, our customers can look
forward to increased web based interaction with BOCI which will help them to reduce their
transaction and query costs.